We use cookies to ensure that we provide you with the best experience of our site. If you continue to browse our website we will assume that you are happy to receive cookies.
To learn more about how they are used please view our Cookie Policy. [X]

Boots Pension Scheme

Announcement for former members due a top-up payment

The Trustee is writing to some former members about a top-up payment that is due in relation to the pension benefits they transferred out of the Boots Pension Scheme (the Scheme) in the past.

This follows a High Court Ruling about Guaranteed Minimum Pensions (GMPs), which required pension schemes across the UK to equalise pension benefits where the GMP built up between 17 May 1990 and 5 April 1997 is unequal for men and women. This is known as ‘GMP equalisation’.

The Trustee has carried out a detailed review to address the issue and determine which former members of the Scheme are due a top-up payment.

The Trustee has appointed Aon to manage the process of contacting former Scheme members about their top-up payments. This announcement is relevant to you if you received a letter from Aon in late 2025, asking you to confirm your details, and it is to reassure you that the letter from Aon is genuine.

Please confirm your details as set out in the letter, so that Aon can send you more information about any top-up payment that is due.

Aon’s letter to you includes a series of Questions and Answers, which explain why you may be due a top-up payment.

If you have not heard from Aon by February 2026 but believe you built up benefits in the Scheme between 17 May 1990 and 5 April 1997, it may be that the review confirmed the value of your pension would not have been higher, had it been worked out on the basis of the opposite sex.

You can confirm your position by contacting Aon at:

Phone: 0333 207 9451.

Email: Bootspensionredress@aon.com

Postal: Aon, PO Box 196, Huddersfield HD8 1EG

FAQs

If you have any questions, in the first instance, please review the Questions and Answers. 

If you still have concerns

If you have received a letter from Aon and are still concerned about its legitimacy, there are other steps you can take to reassure yourself:

  • Read point 2 of HM Revenue & Customs’ Guaranteed Minimum Pension equalisation newsletter – April 2022
  • Call Aon on 0333 207 9451. The helpline is open on Mondays to Fridays from 9am to 5pm, excluding bank holidays.
  • You can also contact MoneyHelper, the Government’s financial guidance service which offers free impartial guidance on all pension and money matters. Explain that you have received a letter about a potential top-up payment relating to GMP and some pension benefits you have transferred out of the Scheme. MoneyHelper will be able to confirm that UK pension schemes are legally required to carry out GMP equalisation in respect of past transfers. MoneyHelper’s Pension Helpline is open on Mondays to Fridays from 9am to 5pm on 0800 011 3797.
Earlier updates

Documents

FCA pension scams leaflet

FCA pension scams leaflet

FCA pension scams leaflet

DOWNLOAD
pdf 811kb